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How basa777 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your account and process payments through bKash, Nagad, and Rocket.

Account data protectedPayment details securedYour rights, clearly statedBangladesh-focused policy
basa777 How basa777 Handles Your Personal Information
HOW WE PROTECT YOU

Data Security and Your Account Rights

We apply standard encryption to data in transit and at rest, including the payment details tied to your bKash, Nagad, and Rocket wallet connections. Your account is protected by password authentication and, where enabled, a one-time PIN step during login. We do not store your full wallet credentials — only the reference identifiers needed to route your transactions.

Data Encryption

All data moving between your device and our servers is encrypted. Payment references for bKash, Nagad, and Rocket are stored in tokenised form, not as raw wallet credentials.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Retention Policy

Active account data is kept while your account is open. After closure, we retain only what operational or legal obligations require, then delete the rest on a rolling schedule.

Your Rights

You can request a copy of your data, ask us to correct inaccurate details, or request deletion of your account. Submit any of these through live chat or the email address in your account settings.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about how we handle your information, want to request a copy of your data, or need to report a concern, our support team is available through the channels below. We aim to respond to all data-related requests within a reasonable timeframe.

Team online

Live Chat

Open the chat widget inside your account dashboard. Our support team handles data and privacy queries directly through this channel.

Email Support

Send your request to our support address listed in your account settings. Include your registered contact detail so we can verify your identity.

Account Help Centre

Visit the Help section after logging in to find answers about data access, account deletion, and wallet-linked information requests.

Privacy Policy — Frequently Asked Questions

Here are the questions we hear most often about how your data is handled on basa777.

We collect your name, contact details, and the wallet identifiers you provide for bKash, Nagad, or Rocket. We also log device type and session data when you access your account.

We share payment data only with the processors needed to complete your bKash, Nagad, or Rocket transactions. We do not sell your personal information to any outside party.

We keep your profile and transaction records while your account is active. After you close your account, we retain only what our operational obligations require, then delete the rest.

Log in and use the live chat or the support email address in your account settings. Include your registered contact detail so we can verify your identity before releasing any data.

Yes. Submit a deletion request through live chat or support email. We will remove your profile data and close your account, retaining only what we are required to keep under applicable rules.

We store only tokenised payment references, not your full wallet credentials. Data in transit is encrypted, and your account login includes a PIN verification step for added security.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.